Questions and Answers

We have compiled answers to frequently asked questions about DARIA wigs. Here you can find important information about sizes, customization, shipping, and ordering.

FAQ

How can I purchase a wig online without measuring in advance?

Buying a wig online is now a common and simpler process than you might think. In most cases, women already know their size (S/M/L) and the shade that suits them, so the choice is made easily and with high accuracy.

The website has a detailed sizing guide that explains how to measure head circumference correctly. If you are unsure of your size, you can use the guide or contact our personal consultation service and we will be happy to guide you to the most appropriate choice.

How can I choose the right size?

The website has a detailed sizing guide that explains how to measure your head circumference and select the correct size (S/M/L). In most cases, a simple measurement according to the guide allows for an accurate and convenient selection.

If in doubt, you can seek personal advice and we will be happy to assist you in your choice. Additionally, as part of the custom wig service, you can order a fully customized cap if necessary.

What is the difference between the different types of pages and pages on the site?

DARIA offers several types of orders:

• Now in stock – wigs ready for fast shipping

• Models in production after purchase – wigs that are manufactured for you according to the selected model after placing the order

• Full customization – making a wig according to the client's special requests

Each type of order has different delivery times and conditions, which are detailed on the product page.

Are all the wigs on the site made from natural human hair and what type of hair is used to make them?

Yes. All wigs on the site are made from high-quality natural human hair, carefully selected according to DARIA's standards, with the aim of providing a natural, soft and long-lasting appearance.

Most models are made from European hair. Models made from Slavic/Russian hair may appear on the site and will be explicitly noted in the product name.

Are the wigs kosher?

Yes. The hair used to make the wigs is tested and meets the relevant kashrut requirements.

Is it possible to order additional types of wigs or hair solutions that are not shown on the website?

Yes. As part of the customization service, you can order additional types of wigs and hair solutions, such as toppers, skin wigs, medical wigs, bang bows, and more.

You can contact us for personal advice to obtain further details and to examine the relevant options.

What special adjustments can be requested for a custom wig?

Customization allows you to request a variety of adjustments such as shade, length, custom size, cap structure, and rating.

Additionally, adjustments can be made based on a clear image or video provided by the customer. We work to achieve the highest level of accuracy possible, with the scope of options being reviewed and approved by us prior to placing the order.

Is there an additional cost for a custom wig?

In most cases, custom wigs are priced similarly to the models available on the site. In special cases, additional pricing may apply for special adjustments, as required.

How is the ordering process on the site?

After selecting the desired model, hair length, and size, you can click the "Buy Now" button and proceed to the secure payment page to complete your order. When entering your address, be sure to fill in your zip code, even if the field is marked as optional.
After payment is confirmed, the order goes into preparation or shipping depending on the type of wig selected.

What are the delivery times for a wig from stock and a custom-made wig?

• Wigs from the "Now in Stock" page typically arrive within approximately 14 business days.
• Custom-made or post-purchase wigs are typically manufactured and shipped within 2–7 weeks, depending on the model and availability of raw materials.

For a more accurate time estimate for your order, please contact customer service.

Are the delivery times shown on the website subject to change?

Yes. Delivery times are approximate and may vary depending on production loads, shipping, and other factors beyond our control.

Do deliveries reach home and are there international deliveries?

Yes. Shipments are sent to the address provided at the time of ordering.
We offer shipping to customers worldwide, depending on available shipping options.

Can a wig purchased on the site be returned or exchanged, and how is the process carried out?

Returns or exchanges are possible for wigs from the "Now in Stock" page only , within 3 days of receiving the product and subject to the full return terms detailed on the site.
Wigs that are custom made or manufactured after purchase are not returnable.

Can improper use or care affect the quality of the wig?

Yes. Like any natural hair product, care or use that is not in accordance with the instructions may affect the appearance and lifespan of the wig.
It is recommended to follow the maintenance and usage instructions.

Does the wig come with lace and what do you do with it?

Yes. Lace wigs come with a delicate layer of lace in the front, which is designed to customize the hairline for as natural a look as possible.

The lace can be trimmed as needed after receiving the wig. For your convenience, we offer detailed instructions to help you make the adjustment correctly and safely.